Blocked Toilets London

Blocked toilets can be a real nightmare for many reasons. Severe blockages can cause flooding, bad smells, and you'll be unable to use the toilet until the blockage is cleared. Blocked toilets are mainly caused by flushing items down the toilet that shouldn't go down.

Never flush: wipes (even ones labelled 'flushable'), nappies, sanitary products, plastic, cotton wool, paper towels, dental floss or anything that isn't toilet paper. Toilet paper is designed to disintegrate; almost nothing else is.

Don't keep flushing. If a flush doesn't clear it, more flushes only flood the bowl. Stop, wait, then call.

Don't pour chemical drain cleaner. Caustic products designed for sink drains don't work in toilets — they sit on top of the blockage and become a hazard for the engineer who arrives.

Do close the lid if you're not sure whether it's going to overflow.

Do switch off the water supply at the isolation valve under the cistern if the bowl is filling. Most modern toilets have one — a small screw-slot valve on the supply pipe.

Do call us. A blocked toilet that overflows causes far more damage than the call-out costs to fix.

Restaurants, offices, pubs and large rental properties tend to have more frequent toilet blockages — more users, more variables in what gets flushed. We offer maintenance contracts and after-hours emergency cover so you're never closed up because of a blocked loo.