What counts as a drain emergency?
A drain emergency is any blockage that puts the property at risk of flooding or makes it unfit to use. Sewage backing up into a toilet, bath or shower is the clearest case. A manhole that overflows into the garden or drive is another. Standing water inside the house is a third.
Several blocked drains at once often point to a blockage in the main run, downstream of the branches. In that case the problem tends to grow quickly. If you see any of these, stop using sinks, baths and showers. Then send the online enquiry form and mark the job urgent.